Job Description

Position Overview

We are seeking a highly motivated Clinical Specialist to provide clinical education, training, and support within the diabetes space . This individual will work closely with healthcare professionals and patients to support diabetes management, therapy education, and the successful adoption and utilization of diabetes-related technology.

The Clinical Specialist will serve as a trusted clinical resource throughout an assigned territory, providing hands-on education and support to healthcare providers, clinical staff, and patients. The ideal candidate has a strong clinical background in diabetes care, excellent communication and presentation skills, and experience educating healthcare professionals and/or managing patients utilizing insulin pump therapy.

Key Responsibilities

• Provide clinical education and training to healthcare professionals, patients, and other key stakeholders.
• Conduct product and therapy training in clinical and healthcare settings.
• Serve as a clinical resource for customers throughout the onboarding and ongoing support process.
• Educate healthcare professionals on diabetes management, appropriate patient selection, product utilization, and therapy management.
• Develop strong relationships with healthcare providers, diabetes educators, clinical staff, and other customers within the assigned territory.
• Partner closely with the commercial sales team to support customer education and successful product adoption.
• Maintain a high level of clinical, diabetes, and product knowledge.
• Deliver presentations and educational programs to individuals and groups.
• Support patients and healthcare professionals with clinical questions and training needs.
• Maintain all required professional licenses, certifications, and credentials.
• Travel throughout the assigned territory as necessary to support customers and business needs.

Preferred Qualifications

• Bachelor's degree.
• Current professional clinical credentials and/or certifications, such as: Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), Registered Nurse (RN)
• Experience managing or supporting patients utilizing insulin pump therapy.
• Strong knowledge of diabetes management and experience working with diabetes patients and healthcare providers.
• Prior experience in a commercial or field-based role within the medical device or pharmaceutical industry.
• Experience partnering with sales professionals in a customer-facing environment.
• Valid driver's license.
• Strong interpersonal, communication, and presentation skills.

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